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Quality assurance

Quality gates built into every order

Shipment readiness depends on recorded approvals and reviewed inspection results. Goods are not released because someone changed a status.

Supplier review

Manufacturers are reviewed before they can receive requests. Registration alone never makes a supplier verified.

Agreed specifications

Materials, dimensions, finishing, labelling and packaging are recorded on the order and the purchase order.

Sample approval

Where samples are required, bulk production proceeds only after the sample is approved.

Inspections

Pre-production, in-line and pre-shipment inspections follow a checklist with findings and evidence.

Corrective actions

Major and critical findings require corrective action, verification and, where needed, reinspection.

Four-eyes review

Inspection outcomes are confirmed by a second authorized person before they count toward shipment readiness.

Outcomes

What an inspection result means

  1. 01

    Passed

    All checklist points met. The goods can proceed once the other readiness requirements are complete.

  2. 02

    Passed with conditions

    Minor deviations accepted with recorded conditions (for example, re-labelling specific cartons before loading).

  3. 03

    Failed

    Goods do not meet the agreed requirements. Corrective actions are raised and a reinspection is scheduled. Shipment is blocked until resolved.

Have specific quality standards?

Include them in your request — we'll build them into the inspection checklist.

Request a quote